One Household. More Policies. Lots of Wins.

When you sell more policies per household, everyone can benefit. You may see an increase in customer loyalty, agency efficiency and revenue. And, it will be easier for your customers with one bill to pay, one contact point for all their claims and one website to manage their Travelers policies.

Why cross sell?

Increase Customer Loyalty

Increase Agency Efficiency

87% of new business cancellations are monoline. More policies per household saves time that would have been spent to capture lost policies.

Increase Revenue and Profitability

Profits can increase more than 25% by increasing customer retention by as little as 5% according to research done by Frederick Reichheld of Bain & Company (the inventor of the net promoter score).

Take a Look At Umbrella Policies

A Travelers PLUS® umbrella policy can provide extra protection starting at $1,000,000 of additional personal liability coverage.  Umbrella coverage can include court costs and attorney fees, and it may protect you against various liability hazards not typically covered under home and auto policies.

It may also extend protection for other personal liability losses, including:

  • libel
  • slander
  • defamation of character
  • invasion of privacy

Example- Umbrella Policy

A young couple recently insured their first home and two vehicles.

Unfortunately, they were involved in an auto accident and they were at fault. As a result, they were sued. Their auto policy then responded to the maximum limits. However, since they did not have an Umbrella policy, it wasn’t enough. Now, their wages will be garnished for many years to come in order to pay off the lawsuit.

While that agent bundled policies well for their client, they left out an important component- Umbrella coverage. Without it, the couple was left unprotected.

As an agent, you are the expert. Be sure to share your knowledge and keep your clients fully covered.

Contact MIBS Personal Lines Department for additional information from Travelers or other carriers!